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Pursuant to Law 2439 of 2024, Congress amended Law 1480 of 2011 ("Consumer Statute") regarding the deadlines and methods to refund money, the communication channels with consumers, the information e-commerce sellers must display on their platforms and websites about the products and services they offer, as well as specific regulation on the charges made when credit operations are executed through electronic financial systems.
Those who conduct sales through e-commerce or digital platforms have four months to make the necessary changes to implement the new obligations.
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