Malaysia Introduces Licensing for Social Media and Internet Messaging Services

In brief

The Malaysian Communications and Multimedia Commission ("MCMC") has announced its intention to introduce a new licensing regime for social media services and internet messaging services on 1 August 2024, with enforcement effective from 1 January 2025 onwards.

In more detail

On 27 July 2024, the MCMC announced its intention to introduce a new licensing regime for social media services and internet messaging services.

Under the current licensing framework, social media services and internet messaging services are exempted from the licensing requirement under the Communications and Multimedia Act 1998 ("CMA") pursuant to the Communications and Multimedia (Licensing) (Exemption) Order 2000.

However, from 1 August 2024, all social media and internet messaging service platforms with at least 8 million users will be required to apply for an applications service provider class licence ("ASP(C) Licence") pursuant to the CMA.

Failure to comply with the licensing requirement under the CMA is an offence, and upon conviction, the offender may be liable to fines up to RM500,000 and/or imprisonment for a term up to 5 years as well as a further fine of RM1,000 for every day or part of a day during which the offence is continued after conviction. Additionally, where the offence is committed by a body corporate, there is also a rebuttable presumption that a person who is a director, officer, concerned with the management of its affairs, etc. may be deemed to have committed the offence.

The enforcement of the new licensing regime will be effective from 1 January 2025 onwards.

In a statement, MCMC said that the new licensing framework is in line with the Malaysian Cabinet’s decision that social media services and internet messaging services must adhere to Malaysian laws to combat the rise in cybercrimes such as online scams and fraud, cyberbullying and sexual crimes against children.

Concluding remarks

With the introduction of the new licensing regime for social media and internet messaging service platforms, it remains crucial for the Malaysian government to strike the right balance between protecting online users and avoiding excessive regulation.   

Additionally, clarity as to the application of the new licensing regime to foreign social media and internet messaging companies will be required. Social media and internet messaging service providers should be prepared for a more regulated regime with additional compliance obligations going forward.

* * * * *

LOGO Malaysia_Wong & Partners_KualaLumpur

© 2024 Wong & Partners. All rights reserved. Wong & Partners, member of Baker & McKenzie International. This may qualify as “Attorney Advertising” requiring notice in some jurisdictions. Prior results do not guarantee a similar outcome.

Copyright © 2024 Baker & McKenzie. All rights reserved. Ownership: This documentation and content (Content) is a proprietary resource owned exclusively by Baker McKenzie (meaning Baker & McKenzie International and its member firms). The Content is protected under international copyright conventions. Use of this Content does not of itself create a contractual relationship, nor any attorney/client relationship, between Baker McKenzie and any person. Non-reliance and exclusion: All Content is for informational purposes only and may not reflect the most current legal and regulatory developments. All summaries of the laws, regulations and practice are subject to change. The Content is not offered as legal or professional advice for any specific matter. It is not intended to be a substitute for reference to (and compliance with) the detailed provisions of applicable laws, rules, regulations or forms. Legal advice should always be sought before taking any action or refraining from taking any action based on any Content. Baker McKenzie and the editors and the contributing authors do not guarantee the accuracy of the Content and expressly disclaim any and all liability to any person in respect of the consequences of anything done or permitted to be done or omitted to be done wholly or partly in reliance upon the whole or any part of the Content. The Content may contain links to external websites and external websites may link to the Content. Baker McKenzie is not responsible for the content or operation of any such external sites and disclaims all liability, howsoever occurring, in respect of the content or operation of any such external websites. Attorney Advertising: This Content may qualify as “Attorney Advertising” requiring notice in some jurisdictions. To the extent that this Content may qualify as Attorney Advertising, PRIOR RESULTS DO NOT GUARANTEE A SIMILAR OUTCOME. Reproduction: Reproduction of reasonable portions of the Content is permitted provided that (i) such reproductions are made available free of charge and for non-commercial purposes, (ii) such reproductions are properly attributed to Baker McKenzie, (iii) the portion of the Content being reproduced is not altered or made available in a manner that modifies the Content or presents the Content being reproduced in a false light and (iv) notice is made to the disclaimers included on the Content. The permission to re-copy does not allow for incorporation of any substantial portion of the Content in any work or publication, whether in hard copy, electronic or any other form or for commercial purposes.

Contact Information
Kherk Ying Chew
Partner
Kuala Lumpur
Read my Bio
Serene Kan
Partner
Kuala Lumpur
Read my Bio
Karine Chaw
Senior Associate
Kuala Lumpur