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On 18 May 2024, Law No. 32032 was published. It amends Article 66, which regulates the guarantees of protection for public services users established in Law No. 29571 (Code of Consumer Protection and Defense), incorporating subparagraph 66.10. The purpose of Law No. 32032 is to facilitate and simplify the procedure through which consumers may request the temporary suspension, temporary cancellation or cancellation of water, electricity and other public services.
This amendment establishes additional duties for public services providers, including the following:
We hope this information is of relevance to you and your company. Please do not hesitate to contact us if you require any advice in this regard.
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